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Giftamax : About Us

We created and tested this online system in 2004. This unique system is comprised of basic free store, premium store, VIP domain store and drop shipping. In January 2006, we successfully raised an angel fund of US$500,000, and started to run our online customization services. The headquarter of Giftamax.com is located in Asia. With the help of the angel fund, we set up a factory with two made-to-order production lines; the factory was established in 2006 with a factory area of 16,000 square meters, processing hundreds of orders per day. All products will then be sent to our QA Center for double check and quality control before sending to post office for delivery.

We do believe that the made-to-order production lines being located in Asia can help us save lots of labor cost and factory rental fees. That is why we can keep such low and competitive prices, with an average of 30% lower than those companies located in the United States and the United Kingdom. It makes no big difference in production and transit time at all. From the time we got our customer's order, the product can be produced, processed and sent to post office within 48 hours. It takes about 6-10 business days for the physical transportation.

We are proud that Giftamax.com is a profitable company in the first year. Sales volume increased dramatically from the beginning of 2007.

Our online customization system, production lines and supporting system have been fully tested in terms of volume, accuracy and security. However, in the beginning of 2006, with the launch of our resellers system, the sudden boost of sales volume brought us some difficulties. Thanks to this which revealed our areas of weakness. We overcame these difficulties, strengthened our systems and increased our productivity; and most importantly we learnt from this experience and prepared ourselves for further challenges.

Before launching the Giftamax.com customization services, we were experienced eBay sellers with 4 - 5 years selling experience in eBay since May, 2003. We served over 50,000 unique eBay buyers (70% of buyers are from the United States), with over 200,000 items sold, and 99.3% of positive feedbacks received showing customers’ satisfaction with our products, shipping arrival time and customer services. Our eBay experiences help us understand the needs of our drop shipping members much better, and make our drop shipping system much more user-friendly to our members. Actually we are making use of the drop shipping system from the beginning till now as our daily eBay business operations. And we keep on using it and ensure to be the frontier to discover any hidden problems, and fix them at once.

In the beginning of 2006, there were only 30 kinds of basic products which can be customized. Because of the great demand of customization services, and with the suggestions from our customers, we have added much more great new products in the last several months. Nowadays, there are over 200 various kinds of products, including the hottest market demanded items, like Black and Dark t-shirts, USB Flash Drives, Wrist Watches, Dog Tags, Wallets, Money Clips, Key Chains, Belt Buckles, Pen Holder Clocks, Business Card Holders, and so on. Gradually Giftamax.com will be one of the biggest customization websites with the biggest selections of customized products.

We aim to provide the most pleasant and safe business environment for our customers. Our servers are located in one of the top datacenters in Asia and have 10MB dedicated bandwidth to overseas connections. The bandwidth is under constant upgrade and maintains a service level of an average 50% of the peak usage. With 24 hours a day, 7 days a week, they are full-time monitored by technicians to ensure non-interrupting services to customers all over the world. We will keep our eyes on the latest technology to make our systems as robust and secure as possible.

A major portion of the profit of Giftamax.com will be invested in the equipment upgrades, stocks, marketing promotions and other areas to keep Giftamax.com growing. We believe that online made-to-order customization industry is just about to start and has much room to grow.

If you need to contact our Customer Service Team for any questions or help, please use below form. Normally you will get a response from us within 48 hours. Thanks.

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Our Headquarter

111 North Bridge Road, 179098 Singapore

Tel: (65) 82342838

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